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Privacy Policy

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OkadaMotto Privacy Policy
Effective Date: September 25, 2024

 

1. Introduction

Welcome to OkadaMotto, a ride-hailing service provided by OkadaMotto Technologies, Inc. ("OkadaMotto," "we," "us," or "our"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and website ("Site"), collectively referred to as the "Services."

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not access or use our Services.

2. Information We Collect

2.1 Information You Provide Directly

  • Account Registration Data: Your name, email address, phone number, profile picture, and login credentials.

  • Payment Information: Credit or debit card numbers, billing address, and other financial data necessary for processing payments.

  • User Communications: Feedback, reviews, customer support inquiries, and other communications with OkadaMotto.

  • Driver-Specific Information: Driver’s license information, vehicle registration details, insurance documents, and background check information.

2.2 Information Collected Automatically

  • Location Data: Real-time GPS data, pickup and drop-off locations, routes taken.

  • Device Information: Device model, operating system, unique device identifiers, mobile network information.

  • Usage Data: Dates and times of access, app features used, pages viewed, app crashes, and other system activity.

  • Cookies and Similar Technologies: Session identifiers, authentication tokens, and tracking pixels.

2.3 Information from Third Parties

  • Social Media Platforms: Data from user profiles when linking social media accounts.

  • Third-Party Services: Information from partners like payment processors, marketing affiliates, and background check providers.

  • Publicly Available Sources: Information from public databases and consented data brokers.

3. How We Use Your Information

  • Provision of Services: Facilitate transportation services, process transactions, and provide customer support.

  • Safety and Security: Verify user identities, conduct background checks, prevent fraud, and enhance user trust.

  • Personalization: Customize user experiences, recommend features, and display relevant advertising.

  • Communication: Send service updates, promotional offers, newsletters, and respond to inquiries.

  • Research and Development: Analyze usage trends to improve and expand OkadaMotto's services.

  • Legal and Regulatory Compliance: Comply with legal obligations, enforce terms of service, and address disputes.

4. Sharing and Disclosure of Information

  • With Service Providers and Partners: We share information with vendors, consultants, marketing partners, and other service providers who need access to such information to perform work on our behalf.

  • Between Users: Riders and drivers may see each other's names, ratings, and pickup/drop-off locations.

  • Within OkadaMotto Affiliates: We share information within our corporate family to provide consistent services.

  • For Legal Reasons: We may disclose information to comply with legal processes, respond to lawful requests, or protect our rights and property.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.

  • With Consent: We share information with third parties when you provide consent.

 

5. Your Choices and Rights

  • Access and Correction: You can access and update your personal information through your account settings.

  • Data Portability: You can request a copy of your data in a portable format by contacting us.

  • Deletion Requests: You can request the deletion of your personal data by contacting us at privacy@OkadaMotto.com.

  • Marketing Communications: Opt out of promotional emails by following the unsubscribe instructions. For SMS messages, reply "STOP" to any message.

  • Location Information: Control location sharing through your device settings.

  • Cookies and Tracking: Manage cookie preferences through your browser settings.

  • Do Not Track Signals: Our Services currently do not respond to "Do Not Track" signals. We will update this policy if this changes.

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6. Security Measures

  • Data Protection: We implement technical and organizational measures to protect your data, including encryption and secure servers.

  • Data Retention: We retain your personal data as long as necessary to fulfill the purposes outlined unless a longer retention period is required by law.

  • Incident Response: In case of a data breach, we will notify affected users and authorities as required by law.

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7. Children's Privacy

Our Services are not intended for individuals under 13 years of age. We comply with the Children's Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

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8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We use Standard Contractual Clauses approved by the European Commission and rely on lawful transfer mechanisms to ensure your data is protected.

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9. Third-Party Services and Links

Our Services may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies.

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10. Cookies and Similar Technologies

We use cookies and similar technologies to collect information and improve your experience.

  • Types of Cookies:

    • Session Cookies: Expire when you close your browser.

    • Persistent Cookies: Remain on your device until deleted or expired.

  • Managing Cookies: Adjust your browser settings to manage or disable cookies.

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11. Legal Bases for Processing

  • Consent: When you have given consent for processing.

  • Contractual Necessity: Processing necessary for the performance of a contract.

  • Legal Obligations: Compliance with legal requirements.

  • Legitimate Interests: For our legitimate business interests, balanced against your rights.

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12. User Rights Under GDPR

If you are in the European Economic Area (EEA), you have the following rights:

  • Right to Access: Request access to your personal data.

  • Right to Rectification: Correct inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your data under certain conditions.

  • Right to Restrict Processing: Limit how your data is processed.

  • Right to Data Portability: Receive your data in a structured, commonly used format.

  • Right to Object: Object to processing based on legitimate interests.

To exercise these rights, contact us at privacy@OkadaMotto.com.

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15. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be effective when posted. We will notify you of significant changes via email or through our Services.

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16. Contact Information

If you have any questions or concerns, please contact us:

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17. Governing Law and Dispute Resolution

This Privacy Policy is governed by the laws of Ghana without regard to its conflict of laws principles. Any disputes will be resolved through binding arbitration in accordance with the Ghana Alternative Dispute Resolution Act 2010, Act 798 .

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18. Accessibility

We are committed to making our Privacy Policy accessible to individuals with disabilities. If you require this Privacy Policy in an alternative format, please contact us at support@OkadaMotto.com.

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19. Language

This Privacy Policy is provided in English. Any translations are for convenience. In case of discrepancies, the English version prevails.

 

20. Consent to Electronic Communications

By using our Services, you consent to receive electronic communications from us, including legal notices and disclosures.

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21. Miscellaneous

  • Severability: If any provision is found invalid, the remainder remains in effect.

  • Entire Agreement: This Privacy Policy constitutes the entire agreement regarding your privacy with OkadaMotto.

d the terms described herein.

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